Terms and Conditions

Welcome to Sri Priya Jewellery. Welcome to Sri Priya Jewellery. This Website (sripriyajewellery.com) is offered to you conditioned on your acceptance of these Terms & Conditions (“Terms”). By accessing or using our Website or services, you agree to be bound by these Terms. If you disagree with any part, please do not use the Website.

1. Eligibility

You must be at least 18 years old and legally capable of entering into a binding contract under Indian law to use the Website or place an order.

2. Account & Registration

If you register on the Website, you agree to provide accurate, complete and up-to-date information. You are responsible for safeguarding your account credentials and for all activities under your account.

3. Product Information & Pricing

All products, descriptions, prices, weights, metal purity and images are intended to be as accurate as possible. However, slight variations may occur in actual items vs website images or weights due to craftsmanship and photography. Prices are subject to change without prior notice based on metal market rates and taxes.

4. Orders & Acceptance

By placing an order, you are offering to purchase a product subject to these Terms. We may accept or refuse any order for reasons including pricing errors, stock unavailability, or suspected fraud. Orders become a binding contract only after we accept and confirm the order.

5. Payments & Taxes

All payments must be made in full before delivery. You are responsible for applicable GST or any taxes levied by the Government of India. Payment details are processed securely by authorized payment partners; we do not store your card details.

6. Pricing & Market Fluctuations

Jewellery prices depend on international gold/silver/stone markets. Final billing will reflect market rates at the time of purchase or payment completion. Any variation between displayed and final weight may result in a price adjustment.

7. Returns, Exchanges & Refunds

• Jewellery Returns: Returns are accepted only for verified manufacturing defects or incorrect items delivered, reported within 72 hours of delivery, with proof (unboxing video/photos). • Customised Orders: Customised or made-to-order jewellery cannot be returned but may be exchanged if covered under defects policy. • Refund Method: Refunds, if applicable, will be processed to the original payment method within a reasonable timeframe.

8. Intellectual Property

All website content (text, images, logos, designs) is the property of Sri Priya Jewellery and protected by applicable Indian intellectual property laws. No part may be reproduced or used without our written permission.

9. Third-Party Links

Our Website may contain links to third-party websites. We do not control and are not responsible for the content, policies, practices or availability of these external websites.

10. Limitation of Liability

To the maximum extent permitted by law, Sri Priya Jewellery shall not be liable for indirect, incidental or consequential damages arising out of or in connection with the Website, products or services.

11. Indemnity

You agree to indemnify, defend and hold harmless Sri Priya Jewellery and its representatives from any claims, losses, liabilities, damages, costs or expenses arising from your use of the Website or breach of these Terms.

12. Changes to Terms

We reserve the right to update or modify these Terms at any time without prior notice. Changes are effective immediately when posted; by continuing to use the Website after changes, you accept them.

13. Governing Law & Jurisdiction

These Terms are governed by the laws of India. Any dispute arising out of or relating to these Terms will be subject to the exclusive jurisdiction of the courts in Madurai, Tamil Nadu.

14. Contact Information

For any questions regarding these Terms and Conditions, please contact:

Email: spiriyajewel@gmail.com
Phone: +91 +91 63838 15088
Address: Sri Priya Jewellery, West Masi Street, Madurai, Tamil Nadu – 625001